The number of security guards needed for crowd control depends on the size of the venue and the number of people attending your event. In New York it is required to hire 1 guard per 75 people. Some clients book 1 guard for 50 people to be on the safe side (not required).

Yes. It is important that our clients feel safe and secure. Our security guards build a rapport with our client and to the best of our ability we try to provide the same security guards during the time of services.

A dedicated Security Coordinator will be assigned to you after the booking is made. A roving supervisor will provide daily site checks and our 24 Hour Command Center will be available so you can contact us anytime.

Please visit our Security Guard Duties page to learn more about security officer job description.

A Fireguard can serve as an unarmed guard at additional costs as long as he or she has a fire guard certificate, in addition to their security license.

All costs are included in the rate provided including administrative costs, taxes, payroll processing, account management, hours tracker, etc.

A security guard who is not performing to the expectations of the client will be

removed immediately.

Our company will provide vetted substitute security guards should the guard-on-duty call in sick or is unable to work. 

Our 24/7 Roving Supervisor in the area will fill in any position until replacement arrives.

Our company always has multiple guards on standby.  We have a 24 hour Roving Supervisor who can fill in as a standby at any time. As well as we request our guards to give hours in advance notice if they have to call out so we can accommodate the change without the client being effected.

we are required to give (2) -  15 minute breaks and a 30 minute lunch for each 8 hour shift.  The Roving Supervisor relieves the guard for their meal break.  We also provide onsite breaks.

Our company has a command center with a supervisor onsite, all guards must call from the company's radios which is provided by the appointed supervisor to report for duty, once the guards finish their shift they must call the command center to call out. There are Supervisors for each site who relieves the guard for their meal breaks. Also, part of our command center has roving supervisors who randomly inspect the sites ensuring that the clients needs are being met.  

Our uniform requires black work pants / black work boots or sneakers/ "Security" shirt or jacket according to the season.

This is a bit of a tricky question. Them "hanging around"  may be loitering to you and without a purpose but to them it may be a visit of a tenant who lives in the building and that is not illegal. Only time you can involve the authority is if they are doing something that is causing harm to the tenants and/or property. That said, these kids are rebellious and certainly wrong doings can be found which allows us to tell them to leave and/or call the police.

Most clients don't want guards to apprehend, detain, or physically touch any potential threat or suspected person. If preventive security does not work, security guards are instructed to call in law enforcement for support in most cases. This depends on the individual security company.